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Terms & Conditions
1. Booking & Deposits
Should you wish to make a booking, we will require completion of a booking form together with a non-refundable booking deposit of £300.00. This will secure our services on your chosen date and bind you by these terms. However, some details may be changed after this time including those outlined in sections 2 & 3.
2. Final menu
The final menu will be as per our original quotation unless changes have been agreed in advance.
3. Final numbers
Final guest numbers are due at least 10 days before the event. Prior to this time we will work on the basis of your original quotation unless you have specified otherwise. When quoting we will always give details of the minimum numbers on which our prices are based. This is the foundation of our costings and the minimum number can only be changed up to 14 days before the event and it may affect the price. After this time you will be invoiced for this minimum amount notwithstanding the amount of people you actually have at your function. We can however accept reasonable additions to numbers up to 4 days prior to the event. On bookings at short notice (under 14 days before event) we will need minimum numbers immediately and these cannot be changed.
4. Breakages/Damages
Any linen, glassware and electrical equipment required for the event will be provided and charged to you, the Client. The Client MUST pay for the breakage of or damage to any hired equipment. A separate invoice will be sent should this be necessary.
5. Travel Costs
When travelling outside the normal catchment area the client will be charged at the full hourly rate for staff's travel and shall be ageed in advance.
6. An Event Manager is NECESSARY to run all weddings.
The charge for the Event Manager depends on numbers. The charge will be made clear in each quotation. This cost covers each Event Manager to be in attendance on the evening, organise staff, co-ordinate deliveries and client/guest liaison.
7. Payment
You will be invoiced no later than 7 days prior to the date of your event. The balance shall be due on the day of your function and is payable by either CASH or CHEQUE.
8. Cancellation
Once you have paid the deposit and accepted our terms, the following charges will apply in the event a cancellation notwithstanding the reason.
Less than 7 days notice -100% of the balance will be charged
Less than 14 days notice - 50% of the balance will be charged
Less than 21 days notice - 25% of the balance will be charged
In the event of a cancellation an invoice will be issued for the relevant amount and payment will be required within 7 days.
9. General
Some dishes may contain nut traces and we must be notified well in advance of any special diet requirements.
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